Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I want to contact you by email
Got this phone on upgrade just prior to boxing day lockdown. Since then I've not been able you load any photos to Facebook nor to save to device. I need to do both
I haven't been able for a week now to make international phonecalls from my international sim. I can however receive them and national calls can be made. Postcode PE21 8PX, I have recharged & I do get this message on network status checker: ''Looks l...
Hi, i have upgraded my Son's phone and received a new sim. I have tried the text to swap sim and the message comes back not delivered. I tried through my 02 but never recieved a code to clarify who i am. Help required please!
My Samsung android phone no longer receives verification text messages. It did last week and now it doesn't. The messages have been resent and still not receiving them. Examples, from Deliveroo when trying to set up an account or when trying to acces...
Afternoon, wondering if someone can help me as I don't know much about mobile technology. I have had to order a replacement SIM card. How do you save contacts and more importantly save photos to mobile instead of sim as I don't want to loose any. Tha...
I've ordered a new iPhone from Apple. I'm currently on a sim only monthly contract with O2 and don't want to change that. My old phone is an iPhone SE (1st Gen) and the new one is an iPhone SE (2nd Gen 2020)1. How do I prepare my old iPhone ?2. Do I ...
HiI sent my 3 month old iphone 12 off for repair (faulty camera) on the 27 Jan in the bag supplied by o2, I hadn't heard anything after a few days, depsite being told i would be contacted by sms when it arrived. Luckily i opted for 'signed for guaran...
Seriously, this is ridiculous. I ordered it to go along with my new iPad. Any ideas how long it takes to restock? ESPECIALLY in this climate. I called to try and cancel but the phone lines aren't accepting calls from people with my issues. This is so...
Hi I am unable to receive text messages on my Note 20 Ultra 5G. Can you help please as I am waiting for my text to have the second Covid injection. I have tried to change settings and have set the message centre number which has not changed
