Copied below @Ls64ag
Can’t connect to a specific Wi-Fi
If you can’t connect to a specific Wi-Fi network, you could be on a captive Wi-Fi hotspot.
WhatsApp can detect when your phone connects to a captive Wi-Fi and will prompt you to ignore that Wi-Fi.
To do so, WhatsApp needs permissions to access your Wi-Fi settings.
Captive Wi-Fi hotspots often require you to log in before being able to connect to the internet. If you’re on a captive Wi-Fi, you have two choices:
- Disconnect from the Wi-Fi network and use your mobile internet connection.
- Log in to the Wi-Fi network.
Related resources:
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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