Cancellation

[Oht123]

I am looking to cancel my bill as it is past the original length but is now continuing to take payment. However, I have no access to this number as the phone is broken therefore cannot log into my details on myo2 as it asks for a security code sent to this number. Any help greatly appreciated thank you.

[Cleoriff · Accepted solution]

@Oht123Follow the guide here Guide: Cancelling Your Contract 

If this is of no help then you need to contact O2. All numbers in this guide Guide: Coronavirus Community Help and Support