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Can’t receive texts after porting to O2

CorrectHorseBat
Level 3: Thinker
  • 27 Posts
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‎15-06-2022 21:30 - edited ‎15-06-2022 21:31

‎15-06-2022 21:30 - edited ‎15-06-2022 21:31

I recently ported my number to O2. I can’t receive any texts from my bank, Twitter, Hinge amongst many other apps. iMessage and FaceTime also fail to activate.

 

I saw this is a common issue, please @O2Sarah, @O2Ryan, @O2Emma please can you help me. 

Your customer service team has been unable to and said it would be working by 7PM this evening and it still isn’t.

 

Please resolve ASAP.

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O2Sarah-
Former Staff
In response to S2000
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on ‎27-01-2023 08:10

on ‎27-01-2023 08:10

Good morning @S2000 

I Will send you a private message so we can check your account if you still need help with this.  😊

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S2000
Level 1: Joiner
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on ‎31-01-2023 13:39

on ‎31-01-2023 13:39

Hi @O2Sarah- I've still not received a response?

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