Can’t receive texts after porting to O2
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15-06-2022 21:30 - edited 15-06-2022 21:31
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15-06-2022 21:30 - edited 15-06-2022 21:31
I recently ported my number to O2. I can’t receive any texts from my bank, Twitter, Hinge amongst many other apps. iMessage and FaceTime also fail to activate.
I saw this is a common issue, please @O2Sarah, @O2Ryan, @O2Emma please can you help me.
Your customer service team has been unable to and said it would be working by 7PM this evening and it still isn’t.
Please resolve ASAP.
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on 15-06-2022 23:41
@O2Sarah-are you able to help @CorrectHorseBat on Thursday morning please?
Veritas Numquam Perit
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on 16-06-2022 08:45
Good morning 😊
Thanks for the tag @Cleoriff
@CorrectHorseBat I will private message you to look into this
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on 16-06-2022 09:07
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on 16-06-2022 09:07
- 28 Posts
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on 25-06-2022 16:19
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on 25-06-2022 16:19
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on 25-06-2022 19:52
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on 25-06-2022 19:52
It was actually @O2Sarah- (different to the one you mentioned @CorrectHorseBat) I've tagged her now so she will see your message when she's next on duty. Pleased It's sorted
Veritas Numquam Perit
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26-01-2023 15:07 - edited 26-01-2023 15:08
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26-01-2023 15:07 - edited 26-01-2023 15:08
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on 26-01-2023 15:41
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on 26-01-2023 15:41
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on 26-01-2023 15:45
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on 26-01-2023 15:45
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on 26-01-2023 15:56
Ask your friend to message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help.
Thanks
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