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Can't login to my account because verification code

Tranquilo
Level 1: Joiner
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As per the title, I cant login to my account due to the verification code. 

I am login to my email, and no code is coming. Yes I tried different browsers, and yes it's the right email... 

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MI5
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@Tranquilo 

Verification code is sent via text message, not email.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Tranquilo
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Tranquilo_0-1719239794995.png

Clearly not.

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MI5
Level 94: Supreme
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Probably why it's not arriving then slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
Level 31: Resolver
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@Tranquilo wrote:

As per the title, I cant login to my account due to the verification code. 

I am login to my email, and no code is coming. Yes I tried different browsers, and yes it's the right email... 


 

You need to contact O2 @Tranquilo. Unfortunately, this is a customer to customer community so we cannot access your account or offer other direct help.

 

You can message O2 on social media :-

 

Facebook : https://o2uk.co/O2CFB

 

X (previously known as Twitter) : https://o2uk.co/O2CTW

 

Instagram : https://o2uk.co/O2CIG

 

the social media team are based in the UK and have a good reputation for solving problems. 

 

You can also 'phone on 202 or 0344 809 0202 if you are a contract customer or on 4445 or 0344 8090222 if you are PAYG.

 

A complete schedule of how to contact O2 is in :-

 

Guide: How to find help & contact O2 

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