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Can't log on to MyO2 need PAC

HaroFreestyler
Level 1: Joiner
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on ‎31-10-2024 13:59 - last edited on ‎31-10-2024 16:26 by Community Manager

on ‎31-10-2024 13:59 - last edited on ‎31-10-2024 16:26 by Community Manager

I have this exact issue now. One of our mobiles is broken and I need a PAC code, but cant even login!!

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pgn
Level 77: Grand Master
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‎31-10-2024 14:22 - edited ‎31-10-2024 14:42

‎31-10-2024 14:22 - edited ‎31-10-2024 14:42

@HaroFreestyler wrote:

I have this exact issue now. One of our mobiles is broken and I need a PAC code, but cant even login!!

Guide: How to get your PAC [June 2021 Update] should help you get the PAC, @HaroFreestyler 

Move the SIM from the broken phone into another, working phone, then you can get your PAC by texting PAC to 65075 from the number you want to keep and following the simple steps. You'll get your PAC within 60 seconds.

https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

Guide: Migration & porting into O2  

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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