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Can’t log in my account

Ehab
Level 1: Joiner
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Registered:

On log in,a message displayed opps something went wrong,email and password are right

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pgn
Level 74: Whizz kid
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Registered:

Try to login using Incognito mode in your browser, or using another browser, and before you login to the main O2 site (or vice versa if that is the issue). 

If it does not work, reach out to O2 Social Media Team at any of the links below this post to get O2 to correct your MyO2 account credential, @Ehab - nobody here on the forum can access your account.

Good luck.

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MI5
Level 94: Supreme
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@Ehab 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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pgn
Level 74: Whizz kid
  • 35785 Posts
  • 227 Topics
  • 1582 Solutions
Registered:

Try to login using Incognito mode in your browser, or using another browser, and before you login to the main O2 site (or vice versa if that is the issue). 

If it does not work, reach out to O2 Social Media Team at any of the links below this post to get O2 to correct your MyO2 account credential, @Ehab - nobody here on the forum can access your account.

Good luck.

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Ehab
Level 1: Joiner
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Registered:

Thanks

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