cancel
Showing results for 
Search instead for 
Did you mean: 

Can’t log in my account

Ehab
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

On log in,a message displayed opps something went wrong,email and password are right

Message 1 of 4
1,717 Views
1 ACCEPTED SOLUTION

Accepted Solutions

pgn
Level 77: Grand Master
  • 40315 Posts
  • 246 Topics
  • 1814 Solutions
Registered:

Try to login using Incognito mode in your browser, or using another browser, and before you login to the main O2 site (or vice versa if that is the issue). 

If it does not work, reach out to O2 Social Media Team at any of the links below this post to get O2 to correct your MyO2 account credential, @Ehab - nobody here on the forum can access your account.

Good luck.

View solution in original post

Message 3 of 4
1,707 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 152090 Posts
  • 651 Topics
  • 28927 Solutions
Registered:

@Ehab 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
1,710 Views

pgn
Level 77: Grand Master
  • 40315 Posts
  • 246 Topics
  • 1814 Solutions
Registered:

Try to login using Incognito mode in your browser, or using another browser, and before you login to the main O2 site (or vice versa if that is the issue). 

If it does not work, reach out to O2 Social Media Team at any of the links below this post to get O2 to correct your MyO2 account credential, @Ehab - nobody here on the forum can access your account.

Good luck.

Message 3 of 4
1,708 Views

Ehab
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks

Message 4 of 4
1,704 Views