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Can sent text messages but cannot receive

StephenC1
Level 1: Joiner
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Samsung Galaxy J3 stopped receiving text messages, but I can still send. Have updated software, optimized phone, and cleared out old messages. Still not receiving. 

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MI5
Level 94: Supreme
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@StephenC1 

See tips here Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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