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Visual Voicemail

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AlishaJ
Level 1: Joiner
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on ‎18-01-2024 08:47

on ‎18-01-2024 08:47

Switched from EE to O2 pay as you go a couple of months ago and since then my visual voicemail has not worked. Have scrolled through the community and many advise asking O2 to activate IData on my account, however after a couple of long and fruitless calls with the O2 help desk still no success. 

 

Just wondered if anyone has had success with getting visual voicemail working and has any other advice?

 

 

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MI5
Level 94: Supreme
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on ‎18-01-2024 09:05

on ‎18-01-2024 09:05

@AlishaJ 

You can't have iData on PAYG therefore, visual voicemail will not work on PAYG.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151774 Posts
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Registered:

on ‎18-01-2024 09:05

on ‎18-01-2024 09:05

@AlishaJ 

You can't have iData on PAYG therefore, visual voicemail will not work on PAYG.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 69: Guiding Light
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on ‎18-01-2024 09:41

on ‎18-01-2024 09:41

As well as no Visual Voicemail there are other things that don't work. Chief is no 4G Calling and no WiFi Calling.

Running an iPhone on O2 PAYG is like running a high performance car on vegetable oil!

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎18-01-2024 09:45

on ‎18-01-2024 09:45

and no 5g

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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