Calls abroad
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15-05-2024 15:48 - edited 15-05-2024 15:49
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15-05-2024 15:48 - edited 15-05-2024 15:49
Hi could you tell me why i cant use calls in the USA when i recieved a message saying i could with no additional charges ?
Thank you.
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on 15-05-2024 16:01
Some things to try:
Check data roaming is on in phone settings.
Manually search for another network
Turn off 5g
Change your data APN to "mobile.o2.co.uk"
Check with O2 whether you have a roaming bar on your account. Do this via social media
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter (X)( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.
Calls can be an issue with PAYG phones as no 4g calling capability.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

