cancel
Showing results for 
Search instead for 
Did you mean: 

Apple Watch

Earlofdon
Level 1: Joiner
  • 5 Posts
  • 3 Topics
  • 0 Solutions
Registered:

I have an Apple Watch and was on O2 PAYG. 
I have now changed to a monthly charged rolling plan. 
My Apple Watch says the O2 mobile service is not supported. 
Can anyone advise please? 

Message 1 of 6
549 Views
5 REPLIES 5

pgn
Level 75: Digital Don
  • 37205 Posts
  • 238 Topics
  • 1697 Solutions
Registered:

Do you mean this type of deal: Pay As You Go: Introducing "Rolling Plans" - it is a PAYG product, no change needed, use your original SIM.

Or have you moved to a SIMO, SIM-only contract, with a new SIM?

You need to get O2 to add the iData bolt on to your account.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this. Good luck, @Earlofdon.

Message 2 of 6
534 Views

MI5
Level 94: Supreme
  • 146719 Posts
  • 636 Topics
  • 28245 Solutions
Registered:

@Earlofdon 

Rolling plans are still PAYG so do not support Apple watch.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
526 Views

Earlofdon
Level 1: Joiner
  • 5 Posts
  • 3 Topics
  • 0 Solutions
Registered:

Bah!

What do I need to do to add the watch then? Can you advise?

I don’t mind entering a contract. 
Cheers 

Message 4 of 6
518 Views

pgn
Level 75: Digital Don
  • 37205 Posts
  • 238 Topics
  • 1697 Solutions
Registered:
Message 5 of 6
513 Views

MI5
Level 94: Supreme
  • 146719 Posts
  • 636 Topics
  • 28245 Solutions
Registered:

@Earlofdon 

You can have a 30 day sim only which doesn't tie you in but would still allow the watch to work.

https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P30D

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
510 Views