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Apple Watch problem

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Flash
Level 1: Joiner
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on ‎20-02-2023 17:04

on ‎20-02-2023 17:04

Purchased an Apple Watch and airtime plan, have paired watch to phone but unable to access mobile data, therefore watch can’t be used. Was told to take it to shop but shop say they can’t help. Wasting lots of time and money on parking to resolve this, still unresolved 

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MI5
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on ‎20-02-2023 17:16

on ‎20-02-2023 17:16

@Flash 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149473 Posts
  • 641 Topics
  • 28498 Solutions
Registered:

on ‎20-02-2023 17:16

on ‎20-02-2023 17:16

@Flash 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Flash
Level 1: Joiner
In response to MI5
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on ‎20-02-2023 17:43

on ‎20-02-2023 17:43

Thank you 🙂

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MI5
Level 94: Supreme
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on ‎20-02-2023 17:48

on ‎20-02-2023 17:48

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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