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Apple Watch activation error reference 108

Nazrul74Islam
Level 1: Joiner
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The error code 108 for Apple Watch SE activation persists despite reaching out to both Apple support and my network service provider,

O2 assure me they're looking into it, but so far, no resolution. Has anyone else managed to solve this issue?

N Islam
Message 1 of 10
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Oxonian
Level 28: Ingenious
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Your starting point @Nazrul74Islam is to work through :-

 

Activate Apple Watch Guide 

 

 

Message 2 of 10
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Nazrul74Islam
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Have tried everything before and after reaching Apple and 02

 

thank you 

N Islam
Message 3 of 10
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pgn
Level 75: Digital Don
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Each section of the guide has what action to take, @Nazrul74Islam - as you have hit the infamous 108 error code...

--> For ANY other reference code not included above, an investigation will need to be raised to resolve these errors, so this can be done, please contact our Social Media team here (X/Twitter, Facebook or Instagram)

And you can nudge them every so often too, @Nazrul74Islam - good luck!

Message 4 of 10
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Nazrul74Islam
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I had same conversation on 8th of April in my first ever post 

 

thank you 

N Islam
Message 5 of 10
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pgn
Level 75: Digital Don
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I will tag the forum manager in that case, @Dave-O2  - he will probably reach out to you for more info via PM here on the forum sometime tomorrow @Nazrul74Islam 

Good luck!

Message 6 of 10
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Nazrul74Islam
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Thank you 

N Islam
Message 7 of 10
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Dave-O2
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Thanks @pgn 

 

@Nazrul74Islam Can you please drop me a PM with the number associated with your Watch and I'll take a look at the latest.

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Message 8 of 10
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Dark_lawd
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@Dave-O2 I have spent hours speaking to o2 call centres being passed from pillar to post, also used the Facebook chat and been in store and each time being told it will be escalated!

 

As much as I wanna keep my watch I really don’t wanna keep it beyond the 14 day cooling off period if I’m gonna be paying for a service I’m not receiving!

Message 9 of 10
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Dave-O2
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Afternoon @Dark_lawd 

 

Do you know if a case/investigation has been raised for this?

 

Feel free to PM me more details.

 

 

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Message 10 of 10
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