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Apple Watch Ultra Code 14

KJJ_1982
Level 1: Joiner
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Hello

 

Getting the common Code 14 error with my Apple Watch, spoke to customer services who have sent me out an esim QR code, is this the right way to go about sorting the issue?? 

 

Thanks

Kev

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MI5
Level 94: Supreme
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@KJJ_1982 

No, not correct.

The watch already has an esim embedded.

https://www.o2.co.uk/help/device-and-sim-support/apple-watch

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144516 Posts
  • 634 Topics
  • 27711 Solutions
Registered:

@KJJ_1982 

No, not correct.

The watch already has an esim embedded.

https://www.o2.co.uk/help/device-and-sim-support/apple-watch

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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