Apple Watch 8 still no cellular connection!

[JSlack]

I added cellular to my plan when setting up my series 8 Apple Watch . It’s still saying activating on the iPhone watch app after 3 days ! Have spoken with O2twice . Guy today said he will reset sim . Nothing changed yet. Messaged O2 got a useless response ie a standard response.

not helpful. Why is it so difficult to get someone to sort this ?

can anyone please help??

thanks

james

[pgn]

I'll tag in one of the Forum O2 Advisors, @O2Jonathan - he is on from 10am today, and will send you a private message to collect some info from you to get this moving, @JSlack - good luck!

[Cleoriff]

I hope @O2Jonathan is about this morning?

[O2Jonathan]

@JSlack I am sorry to hear of this, I will private message you now.

[rjraanes77]

Thank you very much.  How kind of you.  Happy holidays.  Richard 😊