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Apple Watch 8 still no cellular connection!

JSlack
Level 1: Joiner
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I added cellular to my plan when setting up my series 8 Apple Watch . It’s still saying activating on the iPhone watch app after 3 days ! Have spoken with O2twice . Guy today said he will reset sim . Nothing changed yet. Messaged O2 got a useless response ie a standard response.

not helpful. Why is it so difficult to get someone to sort this ?

can anyone please help??

thanks

james

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pgn
Level 77: Grand Master
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I'll tag in one of the Forum O2 Advisors, @O2Jonathan - he is on from 10am today, and will send you a private message to collect some info from you to get this moving, @JSlack - good luck!

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Cleoriff
Level 94: Supreme
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I hope @O2Jonathan is about this morning?

Veritas Numquam Perit

Girl in a jacket
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O2Jonathan
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@JSlack I am sorry to hear of this, I will private message you now.

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rjraanes77
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Thank you very much.  How kind of you.  Happy holidays.  Richard 😊

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