07-10-2022 09:53
I was put last night in Nottingham. My phone and tariff has 5G. It said I had a 5G service but I got no internet. My husband who is with EE was happily using 4G next to me. I checked today on your sight at postcode (NG1 5AL)I was at has no 5G service.
I have a iPhone 13 pro
Mobile data --> Voice & Data = 5G Auto
What is the fix. This is not the 1st time I have noticed this. Your doc says that the phone should detect and drop down to 4G it did not, it dropped to 3G but bumping back to 5G.
07-10-2022 09:56
In these situations, rebooting the phone usually sorts it out.
07-10-2022 10:44
Thanks I have done that . Will test it over the weekend as I am out and about. Is there anywhere I can check on the phone that it is working optimally. 5G when it works so far seems slow initially and then bursty.
07-10-2022 10:53
That area is not officially covered by 5G but is on the fringe of a 5G area.
I have seen this before on O2, EE and Vodafone where the phone reports 5G but cannot connect to a signal.
Not a lot at this stage which can be done, it's a quirk of what is called None Stand Alone 5G Yes, it should drop down but it doesn't seem to happen in a lot of cases
It will disappear when 5G coverage improves and Stand Alone 5G becomes the norm.
10-10-2022 10:12