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Resolved! Still waiting for a refund.

I ordered a console online D/Debit £9.56 a month and a £30 upfront fee, it arrived on the 6th November 2022, the console was still in the delivery bag, box never opened I sent it back on the 14th November 2022 recorded delivery, Customer Service’s sa...

P3 by • Level 1: Joiner
  • 545 Views
  • 1 replies
  • 0 kudos

Resolved! No texts being received

I need help with my network coverage as my mobile number will not verify and i cannot receive texts

RMiller13 by • Level 1: Joiner
  • 791 Views
  • 3 replies
  • 0 kudos

Resolved! Trying to add Extra but get error?

Hi All, Wondering if anyone has come across this before and a way around it? Im trying to add Disney+ as my extra but every time I try I get an error occurred and extra couldn't be added? Any ideas? Robert

No texts at all since joining O2

Since joining O2 on 8 jan , I’ve received no texts, i messages , I have. It acted 02 support at least 5-6 times over recent weeks and called into the O2 shop too. I had 2 replacement sims . Still no joy ! It’s driving me crazy now as I’ve missed impo...

Debs-96 by • Level 1: Joiner
  • 1438 Views
  • 8 replies
  • 0 kudos

Resolved! My iphone wont turn on

I bought an iPhone from this company and suddenly I woke up this morning and it would not turn on. I tried changing the charger, Tried to reset the hardware but nothing works. Please let me know what can I do cause I bought this iPhone recently and I...

Milena1 by • Level 1: Joiner
  • 686 Views
  • 1 replies
  • 0 kudos

Resolved! Call forwarding

Hi I wrote last week asking for help with call forwarding on my iPhone.I forward my calls to my home number at nights so that I would hear the call on my home phones during the night.I had problems over and over in the past until a year or so ago and...

RBKW by • Level 1: Joiner
  • 997 Views
  • 2 replies
  • 0 kudos

4G

Why can I not receive messages other than when connected to wifi? It is like the 4G is not working when I am out.I received a pop up saying O2 had stopped 4G calls. Not sure what this means, why it was done or if it is connected.thank you

RH53 by • Level 1: Joiner
  • 559 Views
  • 2 replies
  • 0 kudos

call divert

I am having trouble putting on call divert on my phone. It keeps saying "unfinished". what do i do

Keffen by • Level 1: Joiner
  • 582 Views
  • 2 replies
  • 0 kudos

Resolved! Data outside

When away from my broadband I can get no access to anything, it reads no internet.

Resolved! Sim lock

Hello. Few years ago I bought Samsung Galaxy S9+ from O2 with the sim lock. Now I would like to use that phone in Poland with polish sim card. Can I get code to remove a sim lock, please?

Kicol93 by • Level 1: Joiner
  • 821 Views
  • 1 replies
  • 0 kudos
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