Get tech support for your O2 issues

Appalling service - stilling waiting to have my phone unbared after 72 hours!!!!!!!!!!!!!!!

Dear Sir/Madam, I am writing to you after I have serious concerns about 02 for filling their promise to unlock a phone within 24hours after it was reported as found to 02. Last Monday I collapsed and knocked myself unconscious while on a dog walk, in...

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Why can I still not get on ?

Resolved! Activate short code messaging

I am getting the following message on my android phone: can't reply to this short code Can you helpThanks Bob

Resolved! Watch Ultra - Add Data Plan, Code 14.

I have been trying for the past half a week to get this sorted. I'm trying to connect my Watch Ultra to an iPhone 14 Pro Max with no success. Every time I try, I get a code 14 from the O2 site. They've tried resetting the Watch eSIM to no avail. Basi...

Resolved! No signal all day

Hi I’ve had no signal from 4pm today. Unable to make any calls or use any 4g. I have checked my account and am no where near my limit and have paid all bills. please help - I am a woman who lives alone in london and commuting to work in the dark with...

Resolved! Apple watch pairing

Hi I am in the process of having my phone number ported to O2. I want to buy an apple watch, but the form asks which number I want the phone paired with. It gives my temporary number (while I'm waiting to be ported). If I buy the watch and use the te...

Data charges abroad

I tried to contact O2 via message and have been left unattended for 17 minutes! Despite switching off Roaming charges and only using data when I have FREE access, I am incurring high data costs. I need help from O2 but they have failed terribly. Any ...

Resolved! Ringing length

Can you tell me why the extending ringing length codes do not work on my X3 Pro and my X5 Pro, thanks

Apple Watch Ultra Cellular Activation

Hi, I’m posting to see if anyone could assist in resolving an activation issue for cellular use on a new watch. I can see there are many people having similar issues, I spent an hour and 20 on the phone with O2 last week and it seemed I knew more abo...

Facetime activation since sim swap - O2

I am currently 120 hours in, still nothing. Two days of speaking directly with Apple as the O2 advisor on the phone told me it was an Apple issue, strangely the issue didn't appear until I did a sim swap. Same network, same number, same everything ye...

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