4g network slow

[LucyWalton-rees]

Hello, I’m struggling to get any network or have slow connection with my new phone when I full 4g network. Please help! Lucy 

[Cleoriff]

@LucyWalton-rees 

Check these guides

Guide: How can I sort out my network issues? 

Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it 

Or op instore for a new sim.

[pgn]

Just to give you a flavour for how a "good" signal can vary in performance across a normal day, @LucyWalton-rees, I did some speed tests from the exact same place, indoors, at different times of the day, and with my phone stepped manually down to 4G and even 3G - the results may surprise you:

Note my upload (upward arrow) speed, to O2, was really quite poor (!) on 5G and 4G (LTE) until I stepped my phone down to 3G and back up again to 5G - and afternoon download speeds (down arrow) across the spectrum poorer than the 8am tests.

Your mileage may, as they say, vary - and @Cleoriff's answer above has the links you need to eliminate many of the common obstacles to a zippy data throughput on your phone. Good luck!

[Oxonian]

@pgn 

It's interesting to note you stressing ".....exact same place, indoors.....". 

My O2 data signal - 4G, PAYG - varies hugely depending on my location in the house, with upstairs having a far better signal than downstairs. Of course, that is why folks place 5G broadband hubs in the loft and also experiment with external aerials.  

[Enlli]

My Sunday afternoon 'good signal'

 

[Oxonian]

@Enlli 

I wouldn't like to experience your "bad" signal then !