on 11-11-2020 12:04
on 11-11-2020 12:07
You may need a new sim card.
You'll need to call O2
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen if you have to.
Veritas Numquam Perit
on 11-11-2020 13:26
on 11-11-2020 13:28
on 11-11-2020 13:28
Check your postcode here for issues O2 Service Status
on 18-11-2020 15:31
on 18-11-2020 15:31
Hey @Alice6 has this been sorted by now?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?