Showing results for 
Search instead for 
Did you mean: 

Difficulty making and receiving calls from some numbers

Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions

I'm having difficulty making and receiving phone calls from certain numbers, but can happily call others.  I can't call my partner's mobile (also O2) - it tries to connect then says "Call Ended" after a few seconds.  Same happened today to my Dr's surgery (local rate landline starting 02392).  But I can call my folk's landline and my work mobile (Vodafone).  My partner has had problems calling me but they are sporadic.  My brother's mobile couldn't call me last week as well.  Not sure what to do next.  None of the numbers are blocked (I've tried to block and unblock them) and they are typed in correctly.  Any clues? TIA

Message 1 of 2

Level 94: Supreme
  • 145837 Posts
  • 635 Topics
  • 28021 Solutions


Start by checking for any network issues Guide: How can I sort out my network issues? 

If nothing showing, try a new sim.

You can pop in store, with photo ID, to get one for free.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2