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on 03-08-2023 10:09 - last edited on 03-08-2023 10:26 by Breanna
Dear Sirs,
I have been informed that I will be charged for using my phone in France. Please forward a copy of the contract that I signed and indicate the relevant areas that pertain to this charge.
Kind regards
Thomas du Plessis
[Removed]
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03-08-2023 10:22 - edited 03-08-2023 10:23
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03-08-2023 10:22 - edited 03-08-2023 10:23
This is not O2 but a community of customers like yourself so we can't access accounts. Also being an open forum you need to edit your post (use drop down menu by clicking arrow to top right of your post) and remove your number as you leave yourself open to spam or worse.
Roaming in France comes out of your inclusive allowance with a max 25GB of data.
The proviso are no more than 63 days roaming in any 180 day period
Message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,
they should be able to help you.
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on 03-08-2023 10:44
You agreed to this when travelling in EU.
https://www.o2.co.uk/termsandconditions/mobile/roamfairuse
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 03-08-2023 10:49
Can you forward me the contract that I signed, please.
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on 03-08-2023 11:18
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on 03-08-2023 11:18
No, this isnt customer services and no one on here has access to it.
All the T&C's are here https://www.o2.co.uk/termsandconditions for you to read which you should have done before signing up really
YOU will need to contact o2 on 0344 809 0202 and they will provide it you.
@Breanna the username is a swear word...
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 03-08-2023 11:32
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on 03-08-2023 11:32
@Oking2 wrote:Can you forward me the contract that I signed, please.
You have copies on email already.
They are sent to you prior to contract acceptance.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

