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Oking2
Level 1: Joiner
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Registered:

Dear Sirs,

 

I have been informed that I will be charged for using my phone in France. Please forward a copy of the contract that I signed and indicate the relevant areas that pertain to this charge.

Kind regards

Thomas du Plessis

[Removed]

Message 1 of 6
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Enlli
Level 69: Guiding Light
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This is not O2 but a community of customers like yourself so we can't access accounts. Also being an open forum you need to edit your post (use drop down menu by clicking arrow to top right of your post) and remove your number as you leave yourself open to spam or worse.

Roaming in France comes out of your inclusive allowance with a max 25GB of data.

The proviso are no more than 63 days roaming in any 180 day period

Message O2 on 

Facebook (https://o2uk.co/O2CFB)  

Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,

 they should be able to help you.

*Flagged 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 6
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MI5
Level 94: Supreme
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Registered:

@Oking2 

You agreed to this when travelling in EU. 

https://www.o2.co.uk/termsandconditions/mobile/roamfairuse

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
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Oking2
Level 1: Joiner
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Registered:

Can you forward me the contract that I signed, please. 

Message 4 of 6
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madasaf1sh
Level 78: King of Kings
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Registered:

@Oking2 

 

No, this isnt customer services and no one on here has access to it.   

 

All the T&C's are here https://www.o2.co.uk/termsandconditions  for you to read which you should have done before signing up really 

 

YOU will need to contact o2 on 0344 809 0202 and they will provide it you.

 

@Breanna the username is a swear word... 

 

 

 

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 5 of 6
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MI5
Level 94: Supreme
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Registered:

@Oking2 wrote:

Can you forward me the contract that I signed, please. 


You have copies on email already.

They are sent to you prior to contract acceptance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
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