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on 24-07-2023 12:56
I am unable to make calls from my mobile phone. I have data connection
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on 24-07-2023 13:00
@GTSamsungUser You will need to speak to O2 customer service.
You can contact O2 customer services via the O2 app or on social media links as below
(https://o2uk.co/O2CFB) Facebook, (https://o2uk.co/O2CTW) Twitter, (https://o2uk.co/O2CIG) Instagram
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
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We are a community of customers and cannot access your account.
To contact O2 click here for O2 Social Media Links
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on 24-07-2023 13:00
@GTSamsungUser You will need to speak to O2 customer service.
You can contact O2 customer services via the O2 app or on social media links as below
(https://o2uk.co/O2CFB) Facebook, (https://o2uk.co/O2CTW) Twitter, (https://o2uk.co/O2CIG) Instagram
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
-----------------------------------------------------------------
We are a community of customers and cannot access your account.
To contact O2 click here for O2 Social Media Links
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on 24-07-2023 13:30
Is this a new phone to you?
If so, where did you get it from?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 24-07-2023 13:41
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on 24-07-2023 13:41
Afternoon, I have just been switched over from Virgin to O2 last week. Have just spoken to customer service who have advised that i need a new Sim card. Will wait and see!

