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unable to make calls from my phone

GTSamsungUser
Level 1: Joiner
  • 3 Posts
  • 1 Topics
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I am unable to make calls from my mobile phone. I have data connection

Message 1 of 4
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Accepted Solutions

Spenny
Level 16: Talkative
  • 341 Posts
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@GTSamsungUser You will need to speak to O2 customer service.

You can contact O2 customer services via the O2 app or on social media links as below

(https://o2uk.co/O2CFB) Facebook, (https://o2uk.co/O2CTW) Twitter, (https://o2uk.co/O2CIG) Instagram 

Phone: Motorola G100, 128GB, Android 12, SIMO 20Gb
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
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We are a community of customers and cannot access your account.
To contact O2 click here for O2 Social Media Links

View solution in original post

Message 2 of 4
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3 REPLIES 3

Spenny
Level 16: Talkative
  • 341 Posts
  • 11 Topics
  • 27 Solutions
Registered:

@GTSamsungUser You will need to speak to O2 customer service.

You can contact O2 customer services via the O2 app or on social media links as below

(https://o2uk.co/O2CFB) Facebook, (https://o2uk.co/O2CTW) Twitter, (https://o2uk.co/O2CIG) Instagram 

Phone: Motorola G100, 128GB, Android 12, SIMO 20Gb
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
-----------------------------------------------------------------
We are a community of customers and cannot access your account.
To contact O2 click here for O2 Social Media Links
Message 2 of 4
512 Views

MI5
Level 94: Supreme
  • 151645 Posts
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Registered:

@GTSamsungUser 

Is this a new phone to you?

If so, where did you get it from?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
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GTSamsungUser
  • 3 Posts
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Afternoon, I have just been switched over from Virgin to O2 last week. Have just spoken to customer service who have advised that i need a new Sim card. Will wait and see!

Message 4 of 4
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