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repairs a paying back the cost

sophiia
Level 1: Joiner
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iv recently cracked my Samsung s20 screen I'm looking on going into o2 for a repair but I know I won't be able to afford the price in one.does anyone know if o2 spread the cost or add it on to my contract device balance. thanks 

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MI5
Level 94: Supreme
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@sophiia 

They will give you a quote when you send it off and if you accept the cost, you have to pay it before they return the phone to you.

Do you have any home or bank insurance you can claim from instead?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120700 Posts
  • 605 Topics
  • 18169 Solutions
Registered:

@sophiia 

They will give you a quote when you send it off and if you accept the cost, you have to pay it before they return the phone to you.

Do you have any home or bank insurance you can claim from instead?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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