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Swap sim error

WojtekTokarski
Level 1: Joiner
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Hi I got a new peg and I swapped my sim and everything is paid but the service doesn’t work and I’m not able to make phone calls or use my data.

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madasaf1sh
Level 61: Brainiac
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@WojtekTokarski 

 

Did you do the sim swap process or tried the old sim in the new phone?  

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

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We are all customers and dont have access to any o2 accounts





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