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Swap sim error

WojtekTokarski
Level 1: Joiner
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on ‎14-08-2021 12:28

on ‎14-08-2021 12:28

Hi I got a new peg and I swapped my sim and everything is paid but the service doesn’t work and I’m not able to make phone calls or use my data.

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madasaf1sh
Level 78: King of Kings
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on ‎14-08-2021 12:42

on ‎14-08-2021 12:42

@WojtekTokarski 

 

Did you do the sim swap process or tried the old sim in the new phone?  

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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