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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 23720 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 214105 Views
  • 2 replies
  • 2 kudos

Disney plus

I have 6 month free disney plus but I use only 1 month now I can’t login

bowling by • Level 1: Joiner
  • 250 Views
  • 1 replies
  • 0 kudos

Resolved! Internet with 4g router

I just received sim which has data, texts and calls. I only want to use data. Sim is for 4g router. When I put sim in and try to set up there is no internet signal. I'm not over technically minded so any help would be incredibly welcome. I'm still wa...

CD356 by • Level 1: Joiner
  • 481 Views
  • 3 replies
  • 0 kudos

Resolved! sim upgrade with family plan

One of the sims in the family plan is due an upgrade. If I upgrade to the sim will I still receive the family plan discount on the new tariff? Thank you

Owen8 by • Level 1: Joiner
  • 554 Views
  • 4 replies
  • 0 kudos

Resolved! Upgraded

Hi. My new iPhones coming today but I was just wondering what’s going to happen with my old phone as I don’t want to pay two airtime bills so how do I change that? Fully paid off the device plan but it looks like there’s still two airtime bills comin...

Benglover by • Level 1: Joiner
  • 500 Views
  • 3 replies
  • 0 kudos

Resolved! Calls to Ireland

Hello do I get charged for making or receiving calls to Ireland?

Tols by • Level 1: Joiner
  • 261 Views
  • 1 replies
  • 0 kudos

Resolved! Change number

Hi I have just changed to o2 and want ed to keep my old ee number but I keep getting cold calls and would like to change to a new number but all I can find online it how to keep your old number can anyone help me

Hannahf92 by • Level 1: Joiner
  • 277 Views
  • 1 replies
  • 0 kudos

Ordered a iPhone

I order a phone on the 9th of November and set up a direct debit I still haven’t received an email to update me about delivery and I’ve tired calling o2 but it charges money just to call... what do I do....

Lathania by • Level 1: Joiner
  • 321 Views
  • 2 replies
  • 0 kudos

Changing my tarrif

Hi, I have an offer on my UNiDAYS for 10gb for £10 a month and I would like to change my tattoo to this but when I change tarried it won’t allow me to choose this option can you please help

Charl3 by • Level 1: Joiner
  • 436 Views
  • 3 replies
  • 0 kudos

Resolved! Transfer old number

Hi, I’ve just ordered a new o2 sim and asked to transfer my old number but I’ve now changed my mind and want to use the original number of the simThankscurly

curlyboy by • Level 1: Joiner
  • 1450 Views
  • 7 replies
  • 0 kudos
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