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Anonymous · ‎19-07-2016

hi ive got a pattern code on my phone and have forgotten what it is can anyone help

MI5 · ‎19-07-2016

After multiple failed attempts you will see "forgotten password" on the screen. You need to tap on this to reset with Google.
You will need a data connection though.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff · ‎19-07-2016

Hi @Anonymous

What phone is it?

Veritas Numquam Perit

MI5 · ‎19-07-2016

If it's an android phone, just enter the wrong pattern 10 times (ish) and it will give you the option to log in with your Google ID.
Same for windows phones but log in with your Windows ID.
If it's an iPhone you need to contact Apple.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎19-07-2016

sorry z3 compact

Anonymous · ‎19-07-2016

ive tried doing that but it not giving me the option have been trying to get intouch with o2 on line all day but never anyone available to chat with

MI5 · ‎19-07-2016

After multiple failed attempts you will see "forgotten password" on the screen. You need to tap on this to reset with Google.
You will need a data connection though.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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