Order Tracking

[Anonymous]

There's lots of threads on here over the last couple of years about Order Tracking not working in My Account.

Is it still ongoing as when I go into the My Orders section on My Account I get a 'page not found' error.

I've had an email saying I can track the progress of my delivery but no joy on the website

[Anonymous · Accepted solution]

Hi

I would ring Cs and they will be able to assist you on your order.

202 contract.

4445 Payg.

Help link http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

[Anonymous]

The "track my new order" service seems to be pretty elusive, can anyone help or am I just being a dimwit?

Thanks 

[MI5]

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@Anonymous wrote:

The "track my new order" service seems to be pretty elusive, can anyone help or am I just being a dimwit?

Thanks 

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What is the problem, exactly ?

[Anonymous]

Absolutely agree - there is no "My orders" section in order to track the order

And no phone arrived either - despite staying at home for the past 14 hours listening for the doorbell

Ridiculous....

[MI5]

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@Anonymous wrote:

Absolutely agree - there is no "My orders" section in order to track the order

And no phone arrived either - despite staying at home for the past 14 hours listening for the doorbell

Ridiculous....

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There is in your MyO2 http://www.o2.co.uk/myo2 but have you tried calling CS too?

http://www.o2.co.uk/contactus

[Beenherebefore]

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@Anonymous wrote:

Absolutely agree - there is no "My orders" section in order to track the order

And no phone arrived either - despite staying at home for the past 14 hours listening for the doorbell

Ridiculous....

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Might be more helpful if you start your own thread and explain your problem rather than comment on a 2 year old thread.

[jonsie]

If there is no order as yet then it's quite likely to be out of stock.