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payments

Sally4
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on ‎31-03-2020 16:16

on ‎31-03-2020 16:16

im struggling to py my bill how can i get help
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MI5
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on ‎31-03-2020 16:16

on ‎31-03-2020 16:16

@Sally4 

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Sally4
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on ‎31-03-2020 16:18

on ‎31-03-2020 16:18

thank you , but i cant use my phone at the moment, do you know any other way i can get help?
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MI5
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on ‎31-03-2020 16:19

on ‎31-03-2020 16:19

Skype ?
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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on ‎31-03-2020 16:21

on ‎31-03-2020 16:21

Perhaps you can borrow a phone from friends or family to call? Landline? Phonebox? (do they even exist now...)

Free number on Skype 0800 032 1402

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Sally4
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on ‎31-03-2020 16:25

on ‎31-03-2020 16:25

thank s for the help
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Sally4
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on ‎07-04-2020 11:14

on ‎07-04-2020 11:14

is the any other way to contact the payment management dept? i cannot leave the house or borrow anyones phone and i do not have a computer?
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MI5
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on ‎07-04-2020 11:21

on ‎07-04-2020 11:21

You can download Skype for free on your phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Sally4
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on ‎07-04-2020 11:52

on ‎07-04-2020 11:52

is there no email for them??
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O2Lorna
O2 Support
O2 Support
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on ‎07-04-2020 12:04

on ‎07-04-2020 12:04

No you cant contact them by email currently
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