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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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Resolved! O2 open friends and family

Hi, I've seen some conflicting information, so looking for some clarity. If my wife gets O2 Open through her work, will she get a code that I can use to discount my upgrade too, or has O2 stopped that benefit?Thanks in advance!

Bolt on Data not working

HiI bought a 4Gb data bolt on two days ago and I can see that it has been added to My 02, phone say it's connected to 4G - but it's not working, no internet/network access?I've been trying to call O2 and use the app chat, but no luck getting through ...

Resolved! Pay Monthly Bill Gone Up without notice

Hi, Due to being messed around by companies in the past I have all my bills set so nothing extra can be charged yet my Monthly Subscription has gone from £17.50 before VAT to £17.97 this month. I was not informed of any price rises prior to bill rais...

Contacting support

Does anybody know how I speak to customer service? When I call it says they can’t take the call and hang up, I can’t find any live chat option or other way to communicate. For some reason my phone line is down and I need it for work.Any suggestions?

Dddclarke by • Level 1: Joiner
  • 1415 Views
  • 8 replies
  • 0 kudos

03330 numbers

If you get unlimited calls are 0330 numbers free too?

Claire8 by • Level 1: Joiner
  • 1521 Views
  • 4 replies
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My account was put on hold until my next billing date 16th March to allow me to get my new details

Hi my account was put on hold until my next billing date which is 16th March to allow me to get my new details and card from the bank as I have had really bad bank fraud for about a year and a half .. your college said to call back if a bar goes on a...

Patricia1 by • Level 1: Joiner
  • 750 Views
  • 1 replies
  • 0 kudos

Phone cut off

Hello. Even though I have paid my bill in full they have cut off my phone and as I am a nurse for the nhs I need my phone right now..... it has been 24 hours now and it still hasn't been turned on.... tried to call them but due to Corona no one will ...

Nicky3 by • Level 1: Joiner
  • 680 Views
  • 4 replies
  • 0 kudos

printable invoices

I need to print off this financial years invoices for my accounts but cant find away to get hold of them.Any ideas?

MOWLA by • Level 1: Joiner
  • 394 Views
  • 1 replies
  • 0 kudos

Moving from PAYG to Pay Monthly SIM

Hi,I have recently moved from PAYG (O2) to pay monthly (O2) and wish to retain my old Mobile No.I have tried contacting O2 via telephone (202) to no avail.Please inform me how I may go about sorting this problem out.Best regards,

MAH1 by • Level 1: Joiner
  • 1204 Views
  • 3 replies
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Direct debit for second phone

I pay a direct debit for my wife's phone but we ever see the bills or offers. How can I access this account? [Edit: topic title clarified]

Gezzabear by • Level 1: Joiner
  • 402 Views
  • 1 replies
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