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paying a bill from overseas

Anonymous
Not applicable

I recently cancelled my contract with o2 after a number of years being a customer. They seem to think I cancelled my direct debit to them early and are after my final payment.

 

I've been trying to find a way of contacting them - no email, disconnected numbers, no live chat capabilites in Australia. Not suprising as all I have are bad experiences with o2.

 

Does anyone know a way of getting in touch with them, or even better, a means of paying them so I dont have to speak to them?

 

Ta

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MI5
Level 94: Supreme
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You can try paying through your MyO2 but also have a look at our help thread here
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 119298 Posts
  • 605 Topics
  • 17277 Solutions
Registered:
You can try paying through your MyO2 but also have a look at our help thread here
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
530 Views