pay and gogogo & call forward

[Anonymous]

I don't seem to be able to set-up call forward numbers. Is this not possible with O2 pay and gogogo?

[jonsie]

Call forwarding is only available on pay monthly.

[Anonymous]

Thanks for the unambiguous answer!

Now I need the original call forward numbers for 901 voicemail. Can anyone provide this/ these? The O2 site unhelpfully goes to the home page when I follow the link to set-up 901 voicemail.

Number or link welcome.

Thanks

[Liquid]

You can do call forwarding on the phone side but it will cost you credit Unfortunatly.

Try dialling 1750 from your phone this should turn on the voicemail redirects again.

[Anonymous · Accepted solution]

What I did was replace all the call forward numbers with something else, but when I went to save them I got a message 'error on network' or something like this and the numbers were left blank.

I thought 1750 / 1760 might reset it, but I got the message 'failed' in response.

I just checked now, 12 hours later and the call forwarding numbers have been reset to +447878****1901. Hopefully all is back to normal.

My intention was to forward calls to a free service that will store messages and notify me by email.

O2 does not use my credit minutes for voicemail 901 calls but charges for each message which seems a bit unfair. I have lots of spare minutes so far on my payand gogogo agreement which will expire at the end of the month.

[Anonymous]

I also just made this mistake.
I have 2 phones. I wanted to keep this number for incoming calls diverted to my other iphone.
So I switched from monthly to pay&go now I can only use the 901 not forward service.