on 05-02-2013 21:02
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on 05-02-2013 21:02
Hello ,
I have just signed up a 24 month contract for a sony experia J. It says I get free 50 minutes a month , unlimited txts and 24mb s.(£13.50) This suits me as I always text. I havent phoned anyone on the phone at all since recieving it today but when i look at my bill on line it sats I have !! also the internet has been left on and i didnt know untill my boss at work told me -and now i have nearly used all my monthly mb data .
The salesperson in the shop did download priority moments app for me - but i said I was nt going to use the internet that much - now i carnt anyway its nearly gone and dont want to go over the £13.50 a month
un- experienced contract 02 customer! 😕
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on 05-02-2013 22:13
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on 05-02-2013 22:13
All phones that O2 do on contract are a smart phone of some degree. Overall they are simple to use once you get the hang of them but they are different to what you may be used to. They won't use your mins unless you make a call, it's just the data that can get used "automatically" by the phone as that is what they are designed for. Once you know how to turn data on and off when you want it you will be fine.
@Anonymous wrote:
thank-you , I wish she told me this in the shop , as i did tell her i was new to this . What would anyone recommend for a beginner ?
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on 05-02-2013 21:03
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on 05-02-2013 21:05
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on 05-02-2013 21:05
does any ones bill normally go over the price its suppose to be ? so like the £13.50
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on 05-02-2013 21:06
or do u not cheers , but im gutted its nearly all gone !! n i havnt even been on facebook on it or anything !!
@Anonymous wrote:does any ones bill normally go over the price its suppose to be ? so like the £13.50
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on 05-02-2013 21:06
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on 05-02-2013 21:06
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 05-02-2013 21:07
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on 05-02-2013 21:07
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on 05-02-2013 21:07
You shouldn't get charged any extra for data as the connection is just slowed to a point where it is unusable. Unfortunately that means you will only be able to access data via wifi but at least that's free.
Be aware that apps are continually updating in the background so you need to see which apps are running via the settings and manage your usage accordingly. Most people turn off mobile data when at home or wherever there is free wifi such as work or in cafe's etc.
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on 05-02-2013 21:23
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on 05-02-2013 21:41
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on 05-02-2013 21:41
You are within your 7 day cooling off period, so you will be able to return it, but be aware that if you change it for a different smartphone you will have the same problems with the phone updating apps and using up your data allowance. If you're looking for a simple phone, you shouldn't get another smartphone.
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on 05-02-2013 21:55