Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Is it possible I can get a new number for an old invalid mobile sim card?

I know since I haven't used it for ages it will be deactivated but can I reactivate and use it but with a different number? I want to use it on a old mobile which only accepts 5volt sims before 2008?

Resolved! Change Tariff & Upgrade Phone

Hey, Just curious, I would like to change my tariff, but the only options for me are the raise my monthly spend, not lower it, is this right? Also, if I were to lower my monthly spend, am I still able to upgrade my handset? I received my phone before...

Resolved! Why am I getting automated phone calls about an unpaid bill when I paid yesterday?

I just got an automated phone call saying I had an unpaid bill. I don't - I paid it yesterday. And of course the system doesn't inclued an "I've already paid" choice so it keeps going round in circles.COME ON O2!FIX YOUR BILLING SYSTEM SO IT KNOWS WH...

Resolved! Upgrade? Disappointing

I have iphone4 and now due my "early upgrade". I'm confused. All the "deals" are identical to those for new customers. My usage limits and monthly charge are just right I'd like to stick with that or close. I was wavering between iPhone 5 or Samsung ...

Resolved! Billed twice for my first monthly payment. Any advice?

Hello there. So my first months bill of £49 was due by the 5th of this month; I paid it manually in full on the 4th (would have been earlier but I get paid monthly,) but looking at my bank statement it has also been taken automatically by o2 (on the ...

Resolved! Buying out contract

Im looking to buy out my contract. Can i? I have 9 months left; will i just have to pay the sum of 9 monthly payments and thats it sorted?

Resolved! Early Upgrade on Iphone 5 ??

Hello, I'm currently still searching for the answer to this. After several webchats etc etc and viewing on the o2 shop I find myself still drawing a blank. so the story goes.... Whilst viewing the online shop to view tariffs for the new Iphone 5 I fi...

Resolved! calls and text messages outside uk?

hello I have a question: I have unlimited minutes and text messages. Do you pay anything for calls and text messages outside the uk?

Resolved! Changing my phone not my contract

I would like a new phone but keep my SIMM card I have another 18 months with this contract will I get a deal from O2 thanks

Resolved! Going from o2 monthly to pay as you go.

Hi. My current contract runs out on the 14th March 2013 and dont want another lengthly contract so im going to switch to pay as you go. How do i go about this, can i keep my old number and what date will i be able to transfer to pay as you go. Thanks...

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