Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! new sim is not working

my replacement pay monthly is not registering on my phone any ideas and how do i get my phone unlocked to use anther sim in it cheers tom

Resolved! iPhone not working - still paying remaining contract...unsatisfied with service

My partner put my iphone through the washing machine in December 2012...I was hugely dependent on my iPhone and although I tried I was unable to fix it. My upgrade isn't due til May, I have continued to pay for a phone I do not use. Is there anything...

Resolved! When does BoltOn starts?

Hi all, i've got an O2 Pay & Go Go Go 500 Texts + 75 Mins + 100MB web and next to that a The Allrounder Web Bolt On. I received a SMS now stating that i've got 25MB left and after this i'll pay GBP1 a day for mobile web. However when i check my balan...

Resolved! Cancellation

Please can someone tell me how the cancellation fees are worked out if I am not happy with my contract? I swear I was misquoted

Resolved! How do I stop my ipad sim only (payg) billing my credit card automatically?

I pay 10 pound a month for a sim for my ipad. Last month, the payment came out automatically from the credit card I used in Janurary. I would prefer to take manual control of this and decide when to top up. This month for example, I used none of my 3...

Resolved! New Contract (from PAYG)

Hi All...another couple of queries before I ring 202 today to 'activate my new contract' on my S3. I want to keep my old number from my existing Galaxy Y while using the S3...I know the S3 has a micro sim and apparently O2 will electronically transfe...

Resolved! Network error

why does it keep coming up when there is a strong signal a mate also has the same problem

Resolved! Due an upgrade but better iPhone 5 contracts on O2 available elsewhere. Why?

I'm now due an upgrade and I'm keen to go for the iPhone 5 but even though I've been a customer for years there really doesnt seem to be any benefit for staying loyal. iPhone 5 handset costs £99 on the £36 a month contract but the same contract on O2...

Resolved! billed for messages

I've been billed £1.34 for messages - there is no breakdown of what they are. I'm on unlimited messages but in any case have only sent about 20 in that month.Anyone explain the arcane billing? Thanks

Resolved! UPGRADE DUE : Help needed please

Hi all, ive been onto live chat for 30mins and no one`s answered so I thought id post here as im after advice and new to this. First off, ive been with O2 now for maybe 4-5 years and I have 2 contracts, 1 for my phone and 1 for my wife`s, we spend ro...

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