on 22-05-2020 12:09
Hi all. Hope you are well and someone can help me in the forum.
This month I have been charged extra £9.49 as part of my monthly payment. I do not know what this is. It comes under "things you have bought" category and in the description it says:
Bought from: Google Play
Description: Digital Goods
I have no idea what this is. Has anyone seen this before?
on 22-05-2020 12:13
Yes, it appears you have bought something frrom Google Play.
If you haven't, then you need to contact O2. Use any of the numbers in this guide Guide: Coronavirus Community Help and Support
Also ask them to place a bar to Charge to Mobile on your account.
Guide: Tips to avoid unexpected charges on your bill
Veritas Numquam Perit
on 22-05-2020 12:15
on 22-05-2020 12:15
Does anyone else have access to your phone?
maybe a game that allows in-app purchases?