Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Early upgrade - D/D dates

Looking to upgrade early today using refreshMy bill dates for tariff and device are seperate and staggered, midway through the month the bill is produced but comes out via direct debit the first week of each monthIf I upgrade today, will my direct de...

Resolved! when contract as finished can i cancel the sim contract as i got phone for my mum and she as died

just wondering it wont be yet as my mum passed away and i got contract for her i am waiting till contract ends

Resolved! Disconnected

I was late paying my bill and was disconnected. I paid the bill on Friday 22nd May, the same day I received the default notice letter stating I had X days to pay the bill, so paid well within that time limit.My phone still hasn't been reconnected.I c...

Resolved! Phone

Any one know of any repair shops open

Resolved! Paying off device plan to upgrade early

Hi guys.I currently have 2 accounts with O2 one for me one for my partner.One of my accounts says I can pay off the balance of £72 and upgrade today or carry on paying and upgrade on July 23rd.It says please call O2 for upgrade options. However my ot...

Resolved! How to cancel sim only contract?

I finished my contract a while ago and I'm looking at switching. Who can I contact / what do I do in order to do this?I've already kept my number and gave it to my new provider.ThanksLuke