Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

why is the price of data different depending on the phone

Why is 15gb data on an Iphone 11 £26 but 15gb on any other phone is £22?

Resolved! cancel sim contract

Hi Only just got a sim contract for a Tablet for the wife, family have told me do not need sim for what it will be used for, tried online just go round in circles, 202 was no good, seems they do not want you to cancel, can I do it in a shop

Outgoing calls bar

Today, Sunday, in the evening I discovered that O2 placed a bar on my outgoing calls and data. I owe the last bill printed on the 1st of June ONLY!. The new bill will be printed on the 1stof July. I always pay at the end of every month and I think it...

Resolved! Contact ends

My contact ends iwant to leave 02 butcant get a agent

I neeeeeed to speak to someone at O2, jeez! Why is it so difficult!

This is getting highly frustrating! I need to speak to someone regarding swapping my SIM so that I can use my mobile!!

Updating my tarriff online

Hi all, I am looking at upgrading my tarriff and getting a new phone. My only question is when I order a phone online, do I just take my old SIM card out and put it into the new phone or do I need a new sim sent to me?

Resolved! Current O2 offer for Galaxy Buds with new contracts up to 1st July.

Morning!Has anyone else recently taken out a contract on the S20+ 5G and managed to claim their galaxy buds via the samsung members app? The only buds promotion I can seem to find was for the pre-order devices so if you have managed to, all help is a...

New Order

Hi All.I placed an order for a new contract yesterday, electronically agreed to the legal side and received the documents - received an email confirming my order with order no etc selected delivery for anytime today, but I've had no further emails di...

Resolved! Device plan

HiMy son has a phone in my name..so my phone I suppose!He turns 18 soon and wants to get his own phone (hurray!). My question is this, does paying off your device plan in effect buy you out of the contract, so he can stop using the phone so no airtim...

Resolved! Replacement sim

Anyone know how i can contact o2 about a replacement sim, my sim card broke last week and ive been trying to contact them for ages but cant seem to find a way how to, when i called got through to a computer that said i need to do it online but cant f...

O2

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