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Can someone explain to me why I have a charge of £10.99 for things I have bought when I haven't.

Billing234
Level 1: Joiner
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on ‎28-09-2024 08:55 - last edited on ‎28-09-2024 12:16 by Moderator

on ‎28-09-2024 08:55 - last edited on ‎28-09-2024 12:16 by Moderator

I have thia problem too but o2 can't tell me what the charge is for and I haven't got any active subscriptions on my phone. Furious.

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Cleoriff
Level 94: Supreme
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on ‎28-09-2024 09:01

on ‎28-09-2024 09:01

@Billing234 

Have you bought anything on Charge To Mobile?

Have you a spend cap?

Guide: Tips to avoid unexpected charges on your bill 

https://www.o2.co.uk/charge-to-mobile 

Guide: Spend caps on O2 

Veritas Numquam Perit

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