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Level 1: Joiner
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Registered: ‎03-06-2019
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o2 travel

why have I been charged 3 times £4.06 for o2 travel

Posts: 87,109
Topics: 529
Solutions: 11,012
Registered: ‎04-04-2012

Re: o2 travel

[ Edited ]

@glenn 

Any use of your phone outside of the EU in O2 travel supported countries will incur a travel chage of £4.99 (inc VAT) per day. 

https://www.o2.co.uk/shop/international/using-phone-abroad

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 70,487
Topics: 674
Registered: ‎14-01-2013

Re: o2 travel

@glenn 

Where did you travel to? If within the EU you shouldn't have been charged unless you went over your allowances

Outside the EU you would have been charged £4.99 a day for O2 travel if you had the bolt on

https://www.o2.co.uk/shop/international/using-phone-abroad

If you have any queries you can look in My O2 and see what the charges were for. If you disagree with you bill then you need to contact customer services

https://www.o2.co.uk/contactus

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