Solved: Re: o2 travel

glenn · ‎03-06-2019

why have I been charged 3 times £4.06 for o2 travel

MI5 · ‎03-06-2019

Any use of your phone outside of the EU in O2 travel supported countries will incur a travel chage of £4.99 (inc VAT) per day.

https://www.o2.co.uk/shop/international/using-phone-abroad

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎03-06-2019

@glenn

Any use of your phone outside of the EU in O2 travel supported countries will incur a travel chage of £4.99 (inc VAT) per day.

https://www.o2.co.uk/shop/international/using-phone-abroad

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎03-06-2019

@glenn

Where did you travel to? If within the EU you shouldn't have been charged unless you went over your allowances

Outside the EU you would have been charged £4.99 a day for O2 travel if you had the bolt on

https://www.o2.co.uk/shop/international/using-phone-abroad

If you have any queries you can look in My O2 and see what the charges were for. If you disagree with you bill then you need to contact customer services

https://www.o2.co.uk/contactus

Veritas Numquam Perit

O2

o2 travel

Travel bolt on

using phone abroad

My contract ***********

Phone use abroad

Pay may existing bills