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on 19-07-2022 15:21
I have recently purchased a mobile phone contract from 02 and I gave them my pac number from my previous supplier they are send out a sim that has a different phone number to the one I previously had how do I get the original phone number
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on 19-07-2022 15:34
A sim swap won't work in this case as you need to port in your number.
Guide for that is here Guide: Migration & porting into O2
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on 19-07-2022 15:25
Hi there @alexander263
Welcome to the o2 Community forum
Read here
Guide: Sim Swap: a mini guide 2017 update
HAPPINESS IS BEE SHAPED
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19-07-2022 15:30 - edited 19-07-2022 15:39
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19-07-2022 15:30 - edited 19-07-2022 15:39
The guide you have been given (EDIT the guide in the next post) should help however to summarise the number O2 have given you is a temporary one. Once the PAC has been processed and the port completed your number from your old network will come across
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on 19-07-2022 15:34
A sim swap won't work in this case as you need to port in your number.
Guide for that is here Guide: Migration & porting into O2
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 19-07-2022 15:36
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on 19-07-2022 15:36
@MI5 i didn’t even read which guide @TallTrees had linked. Assumed it would be the porting one 😂
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on 19-07-2022 16:01
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on 19-07-2022 16:01

