cancel
Showing results for 
Search instead for 
Did you mean: 

Monthly payments

SE1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

U r taking money out of my account and what is this actually for as none of us seem to be with yourselves 

Message 1 of 4
360 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144338 Posts
  • 634 Topics
  • 27671 Solutions
Registered:

@SE1 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 4
355 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 144338 Posts
  • 634 Topics
  • 27671 Solutions
Registered:

@SE1 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
356 Views

Bambino
Level 84: Resplendent
  • 23071 Posts
  • 1025 Topics
  • 3676 Solutions
Registered:

@SE1 Sounds as if you're the victim of a fraud. You should contact the police as well as contacting O2.

https://www.actionfraud.police.uk/

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 4
338 Views

GreenBadger
Level 4: Observant
  • 34 Posts
  • 0 Topics
  • 3 Solutions
Registered:

If these are direct debits and you are certain you have no accounts with O2 cancel the direct debits with your bank ASAP and also speak to your bank as you may be able to get a refund under the direct debit guarantee. But also speak with O2 and action fraud as you’ve been advised by the other posts

Message 4 of 4
330 Views