on 17-12-2020 16:53
Hi
I'm about to join O2 from Three and just wondered if there any cons to getting a new phone and contract via a reseller like MPD or affordable mobiles vs O2 direct?
I've seen a contract on Affordable mobiles for £36 a month, but the same deal is £55 on O2... which is a big difference. Other than the big difference in cost, are there an advantages of getting it direct from O2?
I'm wondering that if i got the deal from affordable mobiles, who do I turn to for issues during the contract (like problems with making/recieving calls, network issues etc.??) I assume I'd still go the O2 helplines?
cheers
on 17-12-2020 16:59
Your contract is with O2 and as such customer service is exactly the same
The only ifference is that direct from O2 you would be on a Refresh contract as opposed to a fixed term contract with MPD
Guide: How does O2 Refresh work?
Apart from that the contract will be essentially the same other than O2 Travel but you can Google that