cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot call all numbers

Keith_marriott
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Ive just joined O2 on a pay monthly contract. The e sim showed as activated yesterday  when i completed the contract. Ive got a text today confirming my old phone number has been ported to O2, however I cannot make phone calls to most of the numbers in my contacts. I can call my wife who is also an o2 user but no others. Please help

Message 1 of 2
79 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 66: Unequalled
  • 12787 Posts
  • 95 Topics
  • 1165 Solutions
Registered:

It can take a couple of days for all of the systems that route calls to settle down after a number port @Keith_marriott 

Keep rebooting your phone as well, but if you are still struggling on Thursday then get in touch with o2 - all numbers are in the guide below 

Guide: How to find help & contact O2 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
75 Views
1 REPLY 1

gmarkj
Level 66: Unequalled
  • 12787 Posts
  • 95 Topics
  • 1165 Solutions
Registered:

It can take a couple of days for all of the systems that route calls to settle down after a number port @Keith_marriott 

Keep rebooting your phone as well, but if you are still struggling on Thursday then get in touch with o2 - all numbers are in the guide below 

Guide: How to find help & contact O2 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 2
76 Views