Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Lenght of contract

Hello !I took Iphone 12 pro in 6 month contract is it possible to change lenght of my contract to 12 months ?

Unpaid bill

I haven't paid my bill for3 months now but i'm going to pay the full outstanding balance, i can't seem to get through to the payments team or find a way to make an actual payment. i've been disconnected and just can't seem to sort it out

cancel contract

I have been trying since Nov 10th to get my mobile working with 02 I have my PAC number they just can't seem to activate my new sim and transfer number, i have spent hours on line and numerous chats on line they keep saying sending a message t[o xxxx...

Blocked from paying final bill through My Account with no other men’s available

Hi,Left O2 lat month, but didn’t have a direct debit set up. Final bill outstanding but this fails when I try to pay using My02, that was the usual way I paid when under contract.Called multiple customer service numbers with many different IVR option...

Disney+

Hi, I was offered Dinsey+ free for 6 months with my latest contract and was told it's really easy to stop it being automatically charged for after the 6 month period is up by going into my o2 account and cancelling the 'auto renew'. Just looked all o...

Need to speak to someone re transferring number to o2

Have completed the online transfer form with my pac code but this hasn’t happened over a week later. I am now paying for two sims . Online chat not working and phone lines just cut off ??? Is anyone working at 02??

Resolved! Change a pay the day

Hi i wanna change days to pays my bills.. could you change date for a very 7th every month to pay..

O2 Account an issue and Delivery Lies

Hi All, Long story short, i have an O2 account with my partners phone and my apple watch on. My mother also has an o2 account which has my phone on. i was due an upgrade and thought i would merge her o2 account with mine and do the upgrade so i have ...

Switch number

I have applied to get my number switched to my new O2 phone and it’s been 2 days and it still hasn’t switched over?

Bill due date

My bill due date is 5th dec which will be a Saturday will the money come out of my bank on that day or will it be the Monday after?

O2

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