This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

keep my pay as you go number

Go to solution
Gbolahan
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎05-08-2018 21:10

on ‎05-08-2018 21:10

I changed from pay as you go to monthly package on friday 3/8/18, i have tried ceaselessly to change the monthly package number to the pay as you go number. i keep getting " they are working on the page".

it is distressing to me that i dont want to be reached on the new number as i prefer the old number.

i need urgent assistance with this.

Message 1 of 3
1,106 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 144142 Posts
  • 634 Topics
  • 27617 Solutions
Registered:

on ‎05-08-2018 21:14

on ‎05-08-2018 21:14

Hi @Gbolahan how to here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number but if struggling, call o2 on 202 for help.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 3
1,104 Views
0 Kudos
2 REPLIES 2

Go to solution
MI5
Level 94: Supreme
  • 144142 Posts
  • 634 Topics
  • 27617 Solutions
Registered:

on ‎05-08-2018 21:14

on ‎05-08-2018 21:14

Hi @Gbolahan how to here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number but if struggling, call o2 on 202 for help.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
1,105 Views
0 Kudos

Go to solution
EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

on ‎06-08-2018 13:37

on ‎06-08-2018 13:37

Hi @Gbolahan, and Welcome

 

@MI5's answer above should be very useful already, but please do let us know if you need any further help with this slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
1,037 Views
0 Kudos
Top Kudoed Authors
View All
Top